Sustainable development at a glance

#2024

Sustainable Development Report 2024
See also: 2023 | 2022 | 2021 | 2020 | 2019 | 2018 | 2017 | 2016
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Corporate Profile

Kentriki Odos Motorway Concession Company Societe Anonyme(Kentriki Odos) has undertaken the study, design, construction, operation, exploitation, maintenance and management of the “Aftokinitodromos Kentrikis Ellados – E65” Concession project.With a total length of 239.1 km, the project involves the construction of the Central Greece Motorway (E65), which starts from the like-named semi-interchange on the A.Th.E. motorway, at the Thermopyles interchange, and extends to Egnatia Odos, at an interchange 15 km west of Grevena (total length 182.1 km), as well as the management and maintenance of the section of the A.Th.E. motorway from Skarfia to Raches in Fthiotida (total length of 57 km).

The largest section of it is in operation (from the semi-interchange with the A.T.H.E. motorway to the grade-separated Kalampaka interchange, 136 km), which has improved accessibility to important urban, semi-urban, and rural centers in the areas it traverses. With the motorway fully operational, drivers will be able to travel more easily and safely between:

  • Eastern Greece with Western Greece
  • Central Greece and various trans-European networks
  • The ports of Igoumenitsa and Volos

The project boosts the national economy, promotes environmental protection and enhances the quality of life of society in general.


Our Approach to Sustainable Development

The priority of all of us at Kentriki Odos will always be to provide the highest levels of road safety, together with the utmost high-quality and innovative services. We invest in sustainable infrastructure and promote Sustainable Development for the country, aiming at the excellent operation and continuous maintenance of our highways, the protection of the environment, and the professional development of our people.

A.Th.E. Motorway, in numbers

11
Interchanges
2
Frontal Toll Stations
6

4
Temporary parking areas with WC

open parking areas without WC
3
Two-way tunnels of a total length of 3,200 m.
16
Bridges
39
Overpasses and underpasses
2
Tunnel Control Centres
4
Lateral Toll Stations
3
Snow removal stations

Ε65 Section (A.T.H.E. – Kalampaka), in numbers

14
Interchanges
3

4
Frontal Toll Stations

Lateral Toll Stations
3
Motorist Service Stations (M.S.S.)
1 in operation
3
Operation and
Maintenance Centre
3
Tunnels
25
Bridges of total length of 1.630m
12
Temporary parking areas with WC
1
Traffic Management Centre
4
Snow removal stations
3
Tunnel Control Centre

Northern section of E65, in numbers (section under construction)

1
Traffic Management Center
2
Traffic Control & Maintenance Centers
7
Grade-Separated Interchanges
56
Overpasses and Underpasses
3
Bidirectional parking and rest areas
4
Motorist Service Areas (MSAs)
1

3
Mainline Toll Station

Ramp Toll Stations
1
Snow removal station
2
Twin Tunnels
1
Single-bore tunnel
18
Bridges
175
Wildlife crossings and box culverts

Total Passages

14,987,793

2024

11,564,366

2023

Awards

2024

International Road Federation (IRF) Awards 2024 / Road Safety – Gold Award

Leveraging Artificial Intelligence and geolocation technologies to enhance road safety. This is a significant international distinction that highlights the innovative combination of technologies for the early detection of incidents with a strong impact on road safety.

Mobility Awards 2024 / Motorway Company of the Year

Overall activity

Mobility Awards 2024 / Motorway Safety – Gold Award / Safety Solutions – Gold Award

“Smart” cameras with Artificial Intelligence (AI) technology at road interchanges.

Mobility Awards 2024 / Motorways Environmental Management – Gold Award

Total of environmentally friendly actions.

Environmental Awards 2024 / Food Waste Reduction – Waste Management – Gold Award / Circular Economy – Bronze Award

Total actions related to the recycling of organic waste (composting).

Hellenic Responsible Business Awards 2024 / B2B Collaboration – Gold Award

Collaboration with Mobito and implementation of innovations related to road safety.

Mobile & IoT Awards 2024 / IoT for Transport & Travel – Gold Award

“Smart” Energy Management System.

Mobile & IoT Awards 2024 / Transportation – Silver Award

“Smart” cameras with Artificial Intelligence (AI) technology at road interchanges.

Green Brand Awards / Green Business / Industry Process – Silver Award

Operation and maintenance of permanent air quality monitoring stations.

Green Brand Awards / Green Project – Silver Award

“Boosting Recycling Initiative” – a comprehensive recycling business model.

Health & Safety Awards 2024 / Employee Training and Awareness – Silver Award

Innovative training programs for all employees.

Green Brand Awards / Green Holistic Approach – Bronze Award

Total of the company’s “green” initiatives.

Environmental Awards 2024 / Reduction of Generated Waste – Bronze Award

“Boosting Recycling Initiative” – a comprehensive recycling business model.

Hellenic Responsible Business Awards 2024 / Energy Management – Bronze Award

Total of projects that optimize energy consumption.

Health & Safety Awards 2024 / Road Safety and Occupational Road Risks – Bronze Award

“Smart” cameras with Artificial Intelligence (AI) technology at road interchanges.

International Standards and Certifications

Kentriki Odos is committed to providing high quality driver services, a safe working environment for employees and to protecting natural resources for the local communities, thus our activities and works need to be regulated by strict certified processes. In this context, our management system is supported and regulated by international operating standards certified by external bodies.

Certifications

Quality
Quality Management System ISO 9001:2018
Road Safety
Road Traffic Safety (RTS) Management SystemISO 39001:2012
Environment
Enviromental Management SystemISO 14001:2015
Health & Safety
Occupational Health and Safety System OHSAS OHSAS 18001:2018
Business Continuity
Social Security - Business Continuity ManagementSystem ISO 22301: 2019
Regulatory Compliance
Regulatory Compliance Management System ISO 37301:2021

Management Approach and
Economic Performance

Our Corporate Governance approach is based with transparency, integrity, credibility and ethics in our day-to-day decisions, as well as with ensuring the interests of shareholders and all parties associated with the operation of the company.

Financial Information (in th. €)

2024 IFRS 2023 IFRS 2022 IFRS
Net Sales 160,957 168,231 133,522.0
Other operating income 89,548.5 18,831.9 6,990.0
Revenue from financial investments 1,171 563.5 4,330.0
Total income 251,676.4 187,625.9 144,842.0
Operating cost 165,505 179,767 149,238.0
Employee salaries and benefits 348 304.6 301.0
Payments to providers of capital 47,509.7 36,534.3 14,506.7
Net profit / (loss) before taxes 7,813.6 13,249.8 108,210.0
Net profit / (loss) after taxes 1,350 (8,287) 2,640.0
Total payments to state bodies (taxes paid) 27,355.3 18,514.7 14,500.6
Company investments 172.5 173.4 115.0
Total capitalisation 484,687.9 474,698.5 504,352.0
Equity 33,970 32,601 29,094.0
Total liabilities 536,170.3 511,267.8 528,929.0
Total assets (in million €) 570,141.2 549,475.9 558,023.0

Net Sales (in th. €)

  • Exploitation segment of Central Greece Motorway
  • Construction of Central Greece Motorway
  • Total

Sustainable Development Survey

In 2024, an extensive opinion survey was conducted to capture the perceptions of stakeholders regarding our performance on Sustainable Development issues.

The results shown in the graph below are a total of 76 responses

How satisfied are you overall with the company’s performance in road safety in general?

How satisfied are you with the company’s performance in Employee Health and Safety?

01

Next to the driver with the highest levels of Safety and Quality

Sustainable Development Goals related to our operation

1
Road Safety
2
Top Quality services/Customer Care
3
Innovation

At Kentriki Odos we are committed to providing high-quality services as well as ensuring the safe and fast movement for all citizens.

Through the experience and know-how of our people, we care for the creation and proper operation of modern motorways of European standards, which contribute to the development of the national economy, ensure the protection of the environment and enhance the quality of life of communities at large, while we constantly upgrade the level of our provided services.

Kentriki Odos Average Response Time per Incident Type (minutes)

Average Response Time per Agent (minutes)

Number of incidents

that we managed

Manhours

for Road Maintenance

Manhours

for Road Infrastructure Repairs

Innovation in Traffic Management

The Traffic Management Centers (TMCs) and Tunnel Control Centers (TCCs) are manned by specialized personnel and scientists equipped with state-of-the-art technology. Moreover, in emergency situations, a system of specially configured backup and "smart" TMCs and TCCs is promptly activated. Their objective is to reinforce the operations of the existing centers, ensuring operational continuity and swift incident management on the motorways.

AI-Powered Motorway Safety System

Kentriki Odos is leading the way by having adopted an integrated system for the surveillance, management, and reporting of incidents, based on the use of Artificial Intelligence (AI) as well as geolocation technologies. These technologies focus on detecting unexpected movement at motorway interchanges and immediately communicate any incidents to the Traffic Management Centers.

MyOdos App

The First "All-In-One" Freeway Application

"MyOdos App" is the first pioneering and innovative “all-in-one” motorway application for mobile phones and tablets (Android and iOS) in the country, a single portal that enables all drivers - not only subscribers - to find the best route or points of interest and to calculate the cost of their trip on all motorways in the country.

All information is available easily and quickly, 24 hours a day 365 days a year

What it offers

  • Detailed maps with all the points of interest
  • Calculating the best route and toll costs
  • Direct connection to the 1075 emergency telephone line as well as to the customer service telephone at the touch of a button
  • Opportunity to subscribe to Fast Pass and obtain a pass via courier service
  • Full account control and the possibility of topping up the account for the Fast Pass subscribers

Customer Service

With the aim of providing quality and immediate service to the drivers who use the motorways, our responsibility, on Kentriki Odos, we use on a continuous basis all available communication channels in order to "listen" to their comments, suggestions and proposals, and to develop corresponding policies and services for their every need. In this context, we conduct frequent surveys with the aim of capturing and analyzing the general satisfaction of our users, in relation to the services offered and Road Safety promotion actions.

Complaints by Category

Subscription Programs for Permanent Residents and Frequent Users

Kentriki Odos has developed special subscription programs which offer discounts up to 50%.

The available subscription programs are the following:

  • Fast Pass Kentriki Odos Frequent All 2
  • Fast Pass Kentriki Odos Frequent All 3 και 4

For more details concerning the subscription programs, please visit: www.kentrikipass.gr

Fast Pass Kentriki Odos

Evolution of ETC Transponders and Accounts for Fast Pass Kentriki Odos

2024 2023 2022
Active accounts by the end of the month (average) 13,155 10,621 8,650
Active transponders by the end of the month (average) 14,577 11,735 9,724

Supporting Greek Suppliers

We ensure the high quality of our services through the application of appropriate selection procedures for partners, subcontractors and suppliers. Developing and maintaining good relationships with our supply chain is a commitment that Kentriki Odos is honouring on a daily basis. Through our investment in long-term partnerships at both national and local levels, small suppliers are strengthened, and immediate effects are generated at multiple levels.

2024 2023 2022
Number Investment (€) Number Investment (€) Number Investment (€)
Local 77 109,793.6 48 112,781.1 60 146,888.6
National* 96 235,736,425.2 100 163,028,478.0 83 129,412,400.9
International 4 159,980.2 2 33,212.0 5 120,880.3
Total 177 236,006,199 150 163,174,471.08 148 129,680,169.81

* National suppliers also include the amount of €125.906.002,23 for intra-gorup transactions

The ratios of our total investments directed to local and national suppliers were

99.9%
2024
99.9%
2023
99.9%
2022

02

Human Resources

Sustainable Development Goals related to our operation

1
Health, security and prosperity
2
Continuing development and talent emporment for the employees
3
State of the art working environment and corporate culture

Our employees constitute the most significant element of Kentriki Odos. It is our responsibility to, always aligned with our corporate principles and values, continually improve the working environment and manage human resources on the basis of meritocracy and respect for diversity.

Human Resources by Geographical Area

  • Attica
  • Greek countryside
Total Employees: 218
2024
Total Employees: 192
2023
Total Employees: 199
2022

Total hours of training

351
2024
688
2023
476
2022

Total Training hours

2024
Kentriki Odos		 2024
Operator		 2023
Kentriki Odos		 2023
Operator		 2022
Training hours 60 291 105 583 476
Employees 2 29 9 57 79
Training hours / employee 30 10,03 11,67 10,23 6,03

Health and Safety Indices

2024 2023 2022
Kentriki Odos Operator Kentriki Odos Operator Kentriki Odos Operator
Number of fatal accidents 0 0 0 0 0 0
Lost work days due to accident 0 0 0 6 0 178
Incidents without days of absence 0 2 0 1 0 7
Lost Day Rate (LDR) 0 0 0 2.88 0 83.57
Absence rate (AR) 0 0 0 19.24 0 557.43
Total work accidents 0 2 0 2 0 16
Work accidents with days of absence from work 0 0 0 1 0 9

Health and Safety Investments

€182,761.57
2024
€170,066
2023
€179,999
2022

03

Caring for the environment

Sustainable Development Goals related to our operation

1
Climate Change
2
Interaction between infrastructure and physical environment
3
Pollution Management
4
Management of resources

Kentriki Odos being fully aware of environmental protection issues and the need for environmental risk prevention, implements its environmental policy by prioritizing environmental issues in its day-to-day business decisions.

The company recognises the extent of its impact on the natural environment and takes care to reduce its environmental impacts and halt climate change by implementing a comprehensive strategy designed to achieve the harmonious coexistence of the motorway with the natural environment.

Go Green Initiative

Through the "Go Green" initiative, we launched the first "green", 100% electric vans, which will initially be used as maintenance and work vehicles, putting into practice the strategic goal of protecting the environment in an innovative way.

We are now the 1st operation, maintenance and management company of motorways in the country that implemented a complete plan of replacemet of the vehicle fleet with 100% electric and hybrid, while equipping all of our facilities with 18 electric vehicle chargers.

Electric energy consumption for road lighting and buildings (kWh)

Solar energy consumption for ERT and irrigation (kWh)

Vehicles and Patrols

Kentriki Odos’ Vehicles

32

Own

29

Leased

Kilometres Covered

3,425,992

Fuel Consumption

The operational needs of Kentriki Odos mainly relate to Diesel fuel consumption for its fleet of vehicles.

 

Fuel Consumption (Litres) 2024 2023 2022
Kentriki Odos Subcontractors Kentriki Odos Subcontractors Kentriki Odos Subcontractors
Gasoline 28,272.5 1,245.6 22,321.1 5,515.00 21,406.7 2,295.44
Diesel (Fleet) 330,798.2 418,250.9 237,828.9 418,250.90 238,156.1 325,920.83
LPG - 300 - 300.00 - 300

Use of Raw Materials and Supplies (Kentriki Odos)

Categories of Raw Materials Material 2024 2023 2022
Raw Materials (Kg)
Salt 1,347,200 2,766,000 5,215.5
Sawdust - 1,000 -
Printing Paper 2,099 2,128 1,117
Paper (paper thermal rolls) 6,923.2 3,988.9 5,145
Ink / Toners (pcs) 16 40 48

Use of Raw Materials and Supplies (Subcontractors)

Categories of Raw Materials Material 2024 2023 2022
Raw Materials (Kg) Salt - 2,000 -
Printing Paper 489.7 932.10 354.20
Sawdust - 65 0

Waste Management Table (Kentriki Odos)

2024
Waste Management Table (kg) Kentriki Odos Operations Subcontractors Total
Hazardous waste diverted: 210 4,571 3,298.4 8,079.4
Hazardous waste NOT diverted: - - - -
Non-hazardous waste diverted: 16,204,630 4,668 328,820 16,538,118
Non-hazardous waste not diverted: - - 147,141.1 147,141.1
Total waste 16,204,840 9,239 479,259.5 16,693,338.5

Recycling for all company facilities

17,678 kilos
2024
11,556 kilos
2023
7,290 kilos
2022

Total CO2 Emissions (tonnes)

In this year’s report, we have adopted an updated methodology for reporting our greenhouse gas emissions, which is aligned with the GHG Protocol Corporate Accounting and Reporting Standard. This new approach ensures the accuracy and reliability of our data, providing a more comprehensive and harmonized framework for recording emissions. Due to these methodological differences, the emissions results presented in this report are not fully comparable with those of previous years. However, the continuous improvement in our practices demonstrates our commitment to transparency and reducing our environmental impact.

* Location-based methodology

Environmental Protection Investments

€423,071.20
2024
€1,305,737
2023
€1,461,948
2022

04

Next to society

Sustainable Development Goals related to our operation

1
Training and information about Road Safety
2
Local Communities' progress
3
Social solidarity

Our values revolve around people and local communities and we continuously develop, enrich and strengthen a series of programs and initiatives that focus on the social and economic development of the regions and municipalities adjacent to the motorways we operate, maintain and manage.

Annual contribution to Social Development - Social Product (in th. €)

2024 2023 2022
Payments to suppliers (except materials and intercompany transactions) 5,934.6 4,170.8 3,774
Employee salaries and benefits (including insurance contributions) 348 304.6 301
Payments to providers of capital 47,509.7 36,534.3 14,506.7
In-kind support, financial support and donations (including investments in Corporate Social Responsibility Structures) 390.7 408.2 153.30
Total 54,183 41,417.9 18,735

Our Investments

Road Safety training program "Cycling Safely"

The “Cycling Safely” program addressed to school children contributes to shaping road driving culture and behaviour. The program aims to help children develop a responsible driving behaviour which will shape their mentality and behaviour as adults.

Trainings for 2024:

  • 433 students
  • 11 primary schools
  • 3 prefectures

Evident Support for the Disabled

Free of charge passes of special needs vehicles

73,722

2024

50,293

2023

39,613

2022

Investment

€121,755.32

2024

€77,548

2023

€75,874.5

2022

Management of Sustainable Development

€23,750

Corporate strategy

€38,000

Event participations and collaborations

€130,454.16

Communication

Total

€192,204.16