#2022

Sustainable development at a glance

[ Our Approach to Sustainable Development ]

The priority of all of us at Kentriki Odos will always be to provide the highest levels of road safety, together with the utmost high-quality and innovative services. We invest in sustainable infrastructure and promote Sustainable Development for the country, aiming at the excellent operation and continuous maintenance of our highways, the protection of the environment, and the professional development of our people.


Kentriki Odos Motorway Concession Company Societe Anonyme(Kentriki Odos) has undertaken the study, design, construction, operation, exploitation, maintenance and management of the “Aftokinitodromos Kentrikis Ellados – E65” Concession project. This project of 238 km in length, is of high strategic importance for the development of Greece and entails the construction of the Kentriki Odos motorway (E65), from the semi-interchange with the Athens – Thessaloniki - Evzoni (A.th.E.) motorway at the Thermopyles I/C and will end at the interchange with the Egnatia Highway after Oxyneia (181km in total in length), as well as the management and maintenance of the Athens- Thessaloniki - Evzoni motorway section from Skarfia to Raches Fthiotidas (57 km in total in length). E65 motorway is entirely constructed on new alignment and actually connects Eastern Greece to Western Greece.

At present, the section from Xyniada I/C to Trikala I/C, total length of 77.5 km is fully operational, while at the same time, the South section of E65, from A.Th.E to Xyniada, is under construction. The motorway section from Skarfia to Raches is operational since 2015 and has resolved the major problem of road safety at Petalo of Maliakos. The completion of E65 is of particular strategic importance for the development of the country and the region of Central Greece, as it will connect Central Greece with trans-European networks, with the ports of Igoumenitsa and Volos and it will complete the transport system at a regional and local level.

The construction of the remaining Southern Section of the E65 (from A.TH.E. to Xyniada) from the Karpenisi I/C to the Xyniada I/C is in full swing. At the same time, in 2021, preparations were completed for the beginning of construction of the E65 Northern Section, which will start from the Trikala I/C and will connect to Egnatia Odos at Grevena. This section will allow motorway users to head towards West Fthiotida, bypassing the city of Lamia.

The big project for the construction of the Northern Section of the E65, from Trikala to Kipourio Grevenon, of 70.5 km enters its final phase. The financing of the project will be covered by the Recovery and Resilience Fund since the project has been linked to the country’s lignite phasing-out and therefore has been rendered a “green” project. Its construction duration will be three years and it is expected to be delivered into operation at the end of 2024. Αs of December 2022, the overall progress of the project reached 18.62%. With the Northern Section project, the E65 motorway is completed creating a 180 km long axis starting from Lamia, passing through Domokos, Karditsa and Trikala and ending at Egnatia Odos.

A.TH.E. Motorway, in numbers

7
Interchanges
2
Frontal Toll Stations
6
Temporary Parking areas
6
Tunnels of a total length of 2,067m
4
Lateral Toll Stations
3
Snow removing stations

Ε65 Section (Xyniada-Trikala Section), in numbers

8
Interchanges
2

2
Frontal Toll Stations

Lateral Toll Stations
2
Motorist Service Stations (M.S.S.)
1
Maintenance and Monitoring Centre
2
Tunnels of a total length of 500m
9
Bridges of a total length of 1,630m

Total Passages

10,468.401

2022

9,011.035

2021

Awards

2022

Green Awards 2022

For the 2nd consecutive year, we have been recognised as the “greenest motorway in the country". This acknowledgement is attributed to our comprehensive system for recycling all materials generated from the maintenance and operation of Kentriki Odos. Additionally, our efforts to reduce greenhouse gas emissions from our corporate fleet vehicles, through the gradual replacement of conventional vehicles with hybrids and electric ones, have contributed to this recongition.

International Standards and Certifications

Kentriki Odos is committed to providing high quality driver services, a safe working environment for employees and to protecting natural resources for the local communities, thus our activities and works need to be regulated by strict certified processes. In this context, our management system is supported and regulated by international operating standards certified by external bodies.

Certifications

Quality
Quality Management System
ISO 9001:2018
Road Safety
Road Traffic Safety (RTS) Management System
ISO 39001:2012
Enviroment
Enviromental Management System
ISO 14001:2015
Health & Safety
Occupational Health and Safety System
OHSAS OHSAS 18001:2018
Business Continuity
Social Security - Business Continuity Management
System ISO 22301: 2019

Management Approach and
Economic Performance

Our Corporate Governance approach is based with transparency, integrity, credibility and ethics in our day-to-day decisions, as well as with ensuring the interests of shareholders and all parties associated with the operation of the company.

Financial Information (in th. €)

2022 IFRS 2021 IFRS 2020 IFRS
Net Sales 133,522.0 88,466.00 107,211.95
Other operating income 6,990.0 5,750.92 20,120.60
Revenue from financial investments 4,330.0 11.08 5,016.50
Total income 144,842.0 94,228.00 132,349.05
Operating cost 149,238.0 111,701.38 126,078.39
Employee salaries and benefits 301.0 1,922.40 4,156.18
Payments to providers of capital 14,506.7 13,336.30 12,191.39
Net profit / (loss) before taxes 108,210.0 (54,533,529.00) 16,925.55
Net profit / (loss) after taxes 2,640.0 (33,668,607.00) 6,496.88
Total payments to state bodies (taxes paid) 14,500.6 12,966.27 13,544.36
Company investments 115.0 1,316.50 3,180.50
Total capitalisation 504,352.0 652,373.35 633,336.48
Equity 29,094.0 31,732.69 43,149.46
Total liabilities 528,929.0 683,289.73 642,247.75
Total assets (in million €) 558,023.0 715,022.43 685,397.21

Net Sales (in th. €)

  • Exploitation segment of Central Greece Motorway
  • Construction of Central Greece Motorway
  • Total

Sustainable Development Survey

In 2022, an extensive opinion survey was conducted to capture the perceptions of stakeholders regarding our performance on Sustainable Development issues.

The results shown in the graph below are a total of 131 responses

How satisfied are you overall with the quality of the company's services provided?

How satisfied are you from the environmental performance of the company?

01

Next to the driver with the highest levels of Safety and Quality

Sustainable Development Goals related to our operation

Focus areas

1
Road Safety
2
Top Quality services/Customer Care
3
Innovation

At Kentriki Odos we are committed to providing high-quality services as well as ensuring the safe and fast movement for all citizens.

Through the experience and know-how of our people, we care for the creation and proper operation of modern motorways of European standards, which contribute to the development of the national economy, ensure the protection of the environment and enhance the quality of life of communities at large, while we constantly upgrade the level of our provided services.

Kentriki Odos Average Response Time per Incident Type (minutes)

Average Response Time per Agent (minutes)

Number of incidents

that we managed

Manhours

for Road Maintenance

Manhours

for Road Infrastructure Repairs

Innovation in Traffic Management

The Traffic Management Centers (TMCs) and Tunnel Control Centers (TCCs) are manned by specialized personnel and scientists equipped with state-of-the-art technology. Moreover, in emergency situations, a system of specially configured backup and "smart" TMCs and TCCs is promptly activated. Their objective is to reinforce the operations of the existing centers, ensuring operational continuity and swift incident management on the highways.

MyOdos App

[
The First "All-In-One" Freeway Application]

"MyOdos App" is the first pioneering and innovative “all-in-one” motorway application for mobile phones and tablets (Android and iOS) in the country, a single portal that enables all drivers - not only subscribers - to find the best route or points of interest and to calculate the cost of their trip on all motorways in the country.

All information is available easily and quickly, 24 hours a day 365 days a year

What it offers

  • Detailed maps with all the points of interest
  • Calculating the best route and toll costs
  • Direct connection to the 1075 emergency telephone line as well as to the customer service telephone at the touch of a button
  • Opportunity to subscribe to Fast Pass and obtain a pass via courier service
  • Full account control and the possibility of topping up the account for the Fast Pass subscribers

Customer Service

With the aim of providing quality and immediate service to the drivers who use the motorways, our responsibility, on Kentriki Odos, we use on a continuous basis all available communication channels in order to "listen" to their comments, suggestions and proposals, and to develop corresponding policies and services for their every need. In this context, we conduct frequent surveys with the aim of capturing and analyzing the general satisfaction of our users, in relation to the services offered and Road Safety promotion actions.

Complaints by Category

Subscription Programs for Permanent Residents and Frequent Users

Kentriki Odos has developed special subscription programs which offer discounts up to 50%.

The available subscription programs are the following:

  • Fast Pass Kentriki Odos Frequent All 2
  • Fast Pass Kentriki Odos Frequent All 3 και 4

For more details concerning the subscription programs, please visit: www.kentrikipass.gr

Fast Pass Kentriki Odos

Evolution of ETC Transponders and Accounts for Fast Pass Kentriki Odos

2022 2021 2020
Active accounts by the end of the month (average) 8,650 6,666 5,056
Active transponders by the end of the month (average) 9,724 7,718 6,363

Supporting Greek Suppliers

We ensure the high quality of our services through the application of appropriate selection procedures for partners, subcontractors and suppliers. Developing and maintaining good relationships with our supply chain is a commitment that Kentriki Odos is honouring on a daily basis. Through our investment in long-term partnerships at both national and local levels, small suppliers are strengthened, and immediate effects are generated at multiple levels.

2022 2021 2020
Number Investment (€) Number Investment (€) Number Investment (€)
Local 60 146,888.6 112 290,902.03 158 443,089.63
National* 83 129,412,400.9 132 90,219,409.45 156 102,491,538.17
International 5 120,880.3 10 145,962.92 15 883,903.11
Total 148 129,680,169.81 254 90,656,274.40 329 103,818,530.91

* National suppliers also include the amount of €125.906.002,23 for intra-gorup transactions

The ratios of our total investments directed to local and national suppliers were

99.9%
2022
99.8%
2021
99.1%
2020

02

Human Resources

Sustainable Development Goals related to our operation

Focus Areas

1
Health, security and prosperity
2
Continuing development and talent emporment for the employees
3
State of the art working environment and corporate culture

Our employees constitute the most significant element of Kentriki Odos. It is our responsibility to, always aligned with our corporate principles and values, continually improve the working environment and manage human resources on the basis of meritocracy and respect for diversity.

Human Resources by Geographical Area

  • Attica
  • Greek countryside
Total Employees: 199*
2022
Total Employees: 196
2021
Total Employees: 199
2020

* Includes 8 people Kentriki Odos and 191 people Operation

Total hours of training

476
2022
1,205
2021
337
2020

Total Training hours

2022 2021 2020
Training hours 476 1,205 337
Employees 79 171 41
Training hours / employee 6.03 7.05 1.69

Health and Safety Indices

2022Kentriki Odos 2022Leitourgia 2021Kentriki Odos
(1/1/2021 - 16/5/2021)
2021Kentriki Odos
(17/5/2021 - 31/12/2021)
2021Leitourgia
(17/5/2021 - 31/12/2021)
2020
Injury or accident rate of total staff (%) 0 4.7 0 0 2,1 0,50
Hours of absence / total work hours (%) 0 0.28 0 0 0 0,0034
Accident frequency indicator 0 37.56 0 0 34,75 2,54
Accident severity indicator 0 417.86 0 0 39,09 5,08
Number of fatal accidents 0 0 0 0 0 0
Lost work days due to accident 0 178 0 0 9 2
Incidents without days of absence 0 7 0 0 4 0
Injury Rate (IR) 0 - 0 0 3,47 0,51
Lost Day Rate (LDR) 0 83.57 0 0 7,82 1,02
Absence rate (AR) 0 557.43 0 0 52,14 6,77
Total work accidents 0 16 0 0 8 1
Work accidents with days of absence from work 0 9 0 0 4 1

Health and Safety Investments

€179,998.85
2022
€167,065.81
2021
€149,708.42
2020

03

Caring for the environment

Sustainable Development Goals related to our operation

Focus Areas

1
Climate Change
2
Interaction between infrastructure and physical environment
3
Pollution Management
4
Management of resources

Kentriki Odos being fully aware of environmental protection issues and the need for environmental risk prevention, implements its environmental policy by prioritizing environmental issues in its day-to-day business decisions.

The company recognises the extent of its impact on the natural environment and takes care to reduce its environmental impacts and halt climate change by implementing a comprehensive strategy designed to achieve the harmonious coexistence of the motorway with the natural environment.

Go Green Initiative

Through the "Go Green" initiative, we launched the first "green", 100% electric vans, which will initially be used as maintenance and work vehicles, putting into practice the strategic goal of protecting the environment in an innovative way.

We are now the 1st operation, maintenance and management company of motorways in the country that implemented a complete plan of replacemet of the vehicle fleet with 100% electric and hybrid, while equipping all of our facilities with 18 electric vehicle chargers.

Vehicles from Nea Odos and Kentriki Odos are included.

Electric energy consumption for road lighting and buildings (kWh)

Solar energy consumption for ERT and irrigation (kWh)

Vehicles and Patrols

Kentriki Odos’ Vehicles

25

Own

25

Leased

Kilometres Covered

3,280,612

Fuel Consumption

The operational needs of Kentriki Odos mainly relate to Diesel fuel consumption for its fleet of vehicles.

 

Fuel Consumption (Litres) 2022 2021 2020
Kentriki Odos Subcontractors Kentriki Odos Subcontractors Kentriki Odos Subcontractors
Gasoline 21,406.7 2,295.44 19,213.2 8,001.94 - 6,012.30
Diesel (Fleet) 238,156.1 325,920.83 298,133 310,410 259,115.71 224,617.40
LPG - 300 - 320 - 280

Use of Raw Materials and Supplies (Kentriki Odos)

Categories of Raw Materials Material 2022 2021 2020
Raw Materials (Kg)
Sawdust - 1,180 940
Printing Paper 1,117 885 1,740
Paper (paper thermal rolls) 5,145 4,503 3,117
Ink / Toners (pcs) 48 38 43

Use of Raw Materials and Supplies (Subcontractors)

Categories of Raw Materials Material 2022 2021 2020
Raw Materials (Kg) Salt - 4.253.000 1.287.080
Printing Paper 354.20 36,94 92,8

Waste Management Table (Kentriki Odos)

Categories of Waste Material 2022 2021 2020
Semi-manufactured goods or parts (Kg) Lightbulbs - - 60
Mixed batteries 30,1 24 30
Battieries Pb-A & Ni-Cd (kg) 956 1,020 95
Computers / Electrical appliances / Equipment 822 763 407
Tires 2,276 3,734 2,882
Mixed Waste (Lt) Engine gear box and lubrication oils 1,656 1,412 888
Antifreeze (litres) 536 300 -
Contaminated liquid and solid waste (kilograms) 54,910 25,000 -

Waste Management Table (Subcontractors)

Categories of Waste Material 2022 2021 2020
Raw Materials (Kg) Metals (parapets, markings) 40,155 6.766 24.660
Support materials or accessories Tires (Kg) - 196 870
Miscellaneous Waste (Kg) Engine, transmission and lubricating oils (Liters) 3,120 196 1.702,80
Antifreeze (litres) 731.5 2.067,7 -
Mixed municipal waste 148,488 109.425 100.702
Other (Kg) Planting cut residues 35,000 29.500 26.000
Animal tissue waste (kg) 430 1.073 585

Recycling for all company facilities

7,290 kilos
2022
4,471 kilos
2021
9,726 kilos
2020

Total CO2 Emissions (tonnes)

  • Direct emissions from fuel consumption from own fleet (Scope 1)
  • Indirect emissions from electricity consumption (Scope 2)
  • Total

Environmental Protection Investments

€1,461,948
in 2022
€590,407
in 2021
€235,967
in 2020

04

Next to society

Sustainable Development Goals related to our operation

Focus Areas

1
Training and information about Road Safety
2
Local Communities' progress
3
Social solidarity

Our values revolve around people and local communities and we continuously develop, enrich and strengthen a series of programs and initiatives that focus on the social and economic development of the regions and municipalities adjacent to the motorways we operate, maintain and manage.

Annual contribution to Social Development - Social Product (in th. €)

2022 2021 2020
Payments to suppliers (except materials and intercompany transactions) 3,774 5,947.97 9,353.18
Employee salaries and benefits (including insurance contributions) 301 1,922.40 4,156.18
Payments to providers of capital 14,506.7 13,336.30 12,191.39
In-kind support, financial support and donations (including investments in Corporate Social Responsibility Structures) 153.30 218.50 205.58
Total 18,735 21,425.17 25,906.33

Road Safety training program "Cycling Safely"

The “Cycling Safely” program addressed to school children contributes to shaping road driving culture and behaviour. The program aims to help children develop a responsible driving behaviour which will shape their mentality and behaviour as adults.

  • 1,400 students
  • 38 Primary Schools
  • 6 regions

The results of the Program concern Kentriki Odos and Nea Odos as a whole.

Evident Support for the Disabled

Free of charge passes of special needs vehicles

39,613

2022

34,707

2021

33,054

2020

Investment

€75,874.5

2022

€64,824.

2021

50,632.18

2020

Management of Sustainable Development

€2,750

Corporate strategy

€23,000

Event participations and collaborations

€198,458

Communication

Total

€224,208